Refund Policy

At Dhanpath Finclusive Private Limited, we strive to ensure that our stakeholders are satisfied with their experiences and amount spent to experience our services or products. If one finds that he/she needs to request a refund, please review our refund policy outlined below.

Eligibility for Refunds

  1. Refund Request Timeline: To be eligible for a refund, one  must initiate the refund process at least 14 days prior to the beginning of the program or service for which he/she made the purchase.
  2. Documentation Required: To process the refund, one will need to provide:
    • Documentary evidence of the payment made (such as a receipt or invoice).
    • Bank statements or credit card statements that clearly show the debit of the amount from the respective bank account or credit card.

How to Initiate a Refund

To initiate a refund, please follow these steps:

  1. Contact Us: Reach out to our customer service team at dhanpathofficial@gmail.com to request a refund.
  2. Submit Documentation: Provide the necessary documentation as outlined above. This can be submitted via email or through our designated online portal.
  3. Processing Time: Once we receive the refund request along with the required documentation, we will process the request within 7-10 business days.

Refund Method

All approved refunds will be issued via bank transfer. Please ensure that the bank details are accurate to avoid any delays in processing the refund.

Non-Refundable Items

Please note that certain items or services may not be eligible for refunds, including but not limited to:

  • Programs or services that have already commenced.
  • Any fees associated with payment processing.

Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at dhanpathofficial@gmail.com. We are here to assist!